The Inside Story

Why DocuBizz Is Built Differently—For You

Here's Why DocuBizz Is Built Differently—For You

Over a decade ago, we set out to build something fundamentally different from the accounting automation tools we experienced firsthand. What we saw in the market was fragmented, overpriced, and riddled with hidden costs and complexity. So we created something better.

Welcome to DocuBizz - AP automation.

 

🚫 No “Hit and Run” Business Model

We don't make money by selling you software and walking away.
We only succeed if you continue using DocuBizz—and only if we keep solving your problems and meeting your needs, every single day.

💡 Not “Front-Heavy”

You won’t need to invest a fortune upfront.
Instead, you pay a modest startup fee—and start seeing immediate savings and efficiency gains from day one.

📉 No “Tip of the Iceberg” Pricing

We don’t hide costs under vague licensing or support packages.
You pay a single, all-inclusive monthly fee—no surprises, no hidden charges.
Stay within budget, always.

🧩 Not a Puzzle of Isolated Tools

DocuBizz is a complete, fully integrated system—not a collection of disconnected modules for scanning, OCR, databases, and workflows.
We run it, maintain it, and support it for you—all as part of your subscription.

🔄 No “Pay-As-You-Break” Mentality

Upgrades, improvements, and new features are delivered automatically—at no extra cost.
Every time you log in, you're using the latest and most advanced version of DocuBizz.

What We Saw in the Market (And Refused to Replicate)

Here’s what most solutions still look like:

  • ❌ “Hit and run” sales—delivering the product, collecting payment, and offering little post-sale accountability
  • ❌ Large upfront costs with benefits delayed far down the road
  • ❌ Hidden costs buried in licenses, support contracts, and maintenance fees
  • ❌ Disjointed toolkits requiring your IT team to stitch everything together
  • ❌ “Pay if it breaks” support, often involving finger-pointing between vendors

Even today, these outdated models are the norm.

The DocuBizz Cloud Advantage

Even among providers that claim to offer “cloud-adapted” solutions, almost none take full responsibility for the engine that fuels the AP process—the OCR invoice reader.

DocuBizz has offered fully integrated OCR recognition from day one—no bolt-ons, no third-party tools, just native functionality that works.

And we’ve spent over 10 years fine-tuning it through tens of millions of invoices.

A Model That Scales With You—and For You

Every improvement we make benefits every user instantly.
Here’s how our economy of scale works:

One day of engineering on our end = 1,000 days of saved effort across our customer base.

You benefit from collective experience and innovation—without lifting a finger.

💬 Everyone’s Feedback, Everyone’s Benefit

Every smart idea, improvement, or suggestion gets built into future updates—and shared across the entire DocuBizz community.
So when one client has a great idea, you get it too.

Built to Support, Not Sell

Our model is simple:

We only make money if you stay.
And you'll only stay if we continue solving your problems—quickly, reliably, and efficiently.
That’s why our business model works—for you and with you.